FERRRA / THE HELP DESK

Big questions.Little strip answers.

The tin is tiny. Your questions don’t have to be. Find the useful stuff, minus the endless scrolling.

Curiosity looks good on you.

FAQs updated 23 September 2026

01 / GOOD TO KNOW

The strip basics

Do I need water?

No. Place a strip on your tongue and let it dissolve. Follow the directions on your chosen tin.

How many strips are in a tin?

Each tin contains 30 strips. Check your product label for its daily serving and directions.

What do they taste like?

Iron is raspberry flavoured. Gut is mixed berry. Find the current flavour details on each product page. Blood is coming soon.

What’s inside each formula?

Each available product page lists its ingredients and directions. Explore Iron or Gut to find out more. Blood is not yet available to purchase.

Can I build my own bundle?

Yes. <a href="/products/ferrra-iron-oral-strips?mode=bundle#build-your-bundle">Open the bundle builder</a>, choose your formulas and select the supply you want for each. You can review the total before adding it to your bag.

Where can I find the testing information?

Our <a href="/pages/proof">Proof page</a> explains the testing information we have and what it means in plain language.

How big are the tins?

2.6 × 2.6 × 0.79 inches

Width × length × height

Approximately 6.6 × 6.6 × 2.0 cm.

These measurements are for the current Iron and Gut tins, not the oral strips. Blood packaging details will be confirmed before launch.

Tin specifications updated 23 September 2026

02 / BAG TO DOORSTEP

Orders & delivery

How much is shipping?

Delivery options and shipping charges depend on your destination and order. You can check the available options and final charges at checkout before paying.

Where’s my order?

Check your shipping confirmation email for any tracking information. If you need a hand, <a href="/pages/contact">contact us</a> with your order number.

Something’s wrong with my order. What do I do?

<a href="/pages/contact">Get in touch</a> with your order number and tell us what happened. If an item arrived damaged or incorrect, include a photo so we can help.

Keep the questions coming.